Elevate Guest Experiences with Smarter Hospitality Communication
Automate booking confirmations, table reservations, feedback collection, and promotional campaigns via WhatsApp, SMS, Voice, and RCS — all from one unified platform.
Delight Guests from Booking to Check‑out & Beyond
From room reservations to table bookings, feedback requests to loyalty offers — VoiceGram helps you build lasting guest relationships.
Instant Booking Confirmations
Send room reservation confirmations, check‑in/out reminders, and special requests via WhatsApp/SMS — reduce no‑shows and front‑desk calls.
Table Reservation Alerts
Automate table booking confirmations, waitlist updates, and pre‑arrival menu sharing via WhatsApp — enhance dining experience.
Guest Feedback & Reviews
Automatically request reviews on Google, TripAdvisor, or Zomato after stay/dining. Monitor NPS and improve service quality.
Event & Wedding Promotions
Broadcast banquet hall availability, wedding packages, festive offers, and corporate event deals to segmented lists via bulk SMS/WhatsApp.
Loyalty & Rewards Programs
Notify members about points expiry, exclusive discounts, birthday offers, and upgrade opportunities — drive repeat visits.
Concierge & Guest Support
24/7 WhatsApp chatbot for room service requests, amenity bookings, local recommendations, and FAQs — reduce front‑desk workload.
How Hotels, Restaurants & Resorts Use VoiceGram to Grow
Pre‑Arrival Guest Communication
Send check‑in instructions, airport transfer options, and local weather tips before arrival — reduce anxiety and build excitement.
Dining Reservation Reminders
Automate reminders 2 hours before table booking. Include menu previews and special request options — reduce no‑shows by 40%.
Birthday & Anniversary Offers
Send personalized discount codes or complimentary dessert offers to guests on their special day — increase return visits.
Post‑Stay Thank You & Feedback
Automate thank‑you messages after checkout with direct links to review platforms. Build social proof and improve online ratings.
Flash Sales & Off‑Season Promos
Broadcast last‑minute deals, weekend getaway offers, or happy hour specials via bulk SMS/WhatsApp — fill empty tables/rooms fast.
Real‑time Order Updates
For restaurants with delivery/takeaway — send order confirmation, preparation status, and out‑for‑delivery alerts via WhatsApp.
Trusted by Top Hotels, Restaurants & Resort Chains
“VoiceGram’s automated booking confirmations and pre‑arrival tips reduced our front‑desk calls by 52%. Guests feel informed and valued.”
“Our restaurant’s table reservation reminders via WhatsApp cut no‑shows by 45%. The feedback collection feature also boosted our Zomato rating to 4.8.”
“We use VoiceGram for loyalty program alerts. Birthday offers and points expiry reminders increased repeat bookings by 35% within 6 months.”
Your Questions About Hotel & Restaurant Communication, Answered
Ready to transform your hospitality business with smarter guest communication?
Join 220+ hotels, restaurants, and resorts using VoiceGram to automate bookings, reduce no‑shows, and build guest loyalty.