Real‑Time Visibility Across Your Entire Supply Chain
Reduce WISMO calls, automate shipment updates, capture proof of delivery, and improve first‑attempt delivery rates via WhatsApp, SMS, Voice, and RCS — all from one unified platform.
Streamline Operations & Delight Customers with Proactive Alerts
From dispatch to final delivery, VoiceGram keeps all stakeholders informed in real time — reducing support costs and improving delivery success rates.
Real‑Time Shipment Tracking
Send live tracking links via SMS/WhatsApp. Customers can see driver location, ETA, and status updates without calling support.
Proof of Delivery (POD)
Capture delivery photos and e-signatures via WhatsApp. Share POD instantly with customers and stakeholders — reduce disputes.
Driver Communication
Broadcast route changes, collection orders, or urgent instructions to your fleet via bulk SMS/WhatsApp. Two‑way chat for exception handling.
Delivery Appointment Alerts
Notify recipients a day before and on the day of delivery. Reduce failed first attempts and re‑delivery costs by up to 35%.
Warehouse Updates
Automate stock arrival alerts, dispatch confirmations, and inventory level notifications for warehouse managers and procurement teams.
WISMO Reduction
Proactive tracking updates reduce “Where Is My Order?” calls by up to 57%. Free up support teams for high‑value tasks.
How Couriers, 3PLs & Fleet Operators Use VoiceGram to Scale
Out‑for‑Delivery Alerts
Automatically notify customers when their shipment is out for delivery. Include driver contact and live tracking link — reduces missed deliveries.
Delivery Confirmation & POD
Send instant delivery confirmation with photo POD via WhatsApp. Build customer trust and eliminate disputes over non‑delivery.
Exception & Delay Alerts
Proactively notify customers about weather delays, address issues, or customs holds — manage expectations and reduce frustration.
Rescheduling & Rerouting
Enable customers to reschedule delivery or change address via WhatsApp chatbot. Reduce re‑delivery attempts and operational costs.
Proof of Identity (POI) Collection
For age‑restricted or high‑value deliveries, collect ID proof images via WhatsApp before dispatch — ensures compliance.
Post‑Delivery Feedback
Automatically request ratings and feedback after delivery. Monitor NPS and driver performance in real time.
Trusted by India’s Leading Couriers & 3PLs
“VoiceGram’s automated out‑for‑delivery alerts reduced our WISMO calls by 62%. Our customer support team now focuses on escalations, not status queries.”
“WhatsApp POD collection has been a game‑changer. Disputes dropped by 80%, and customers love seeing the delivery photo instantly.”
“We integrated VoiceGram with our TMS in 2 days. Now drivers get route changes via SMS, and customers get real‑time ETAs — delivery success rate up 22%.”
Your Questions About Supply Chain Communication, Answered
Ready to transform your logistics communication and reduce operational costs?
Join 280+ logistics companies using VoiceGram to automate tracking, capture POD, and delight customers.